Standard Warranty
The VortexHaus Guarantee
We don't build products that break. But if something does go wrong, we make it right — fast.
30-Day Satisfaction Guarantee
Try the TURBO JET DOUBLE-BLOW™ v2.0 for a full month. If you're not completely satisfied, return it for a full refund.
No forms. No hassle. Just results — or your money back.
90-Day Manufacturing Defect Protection
Every unit is backed by our 90-day coverage against manufacturing defects, including:
- Motor failure (not caused by user damage)
- Defective battery port (if not tampered with)
- Internal electrical faults
- Structural defects (not caused by impact or misuse)
- Dead on arrival units
If it's our fault, we fix it immediately.
Email info@vortexhaus.com with a photo of the issue. We'll ship a replacement the same day.
What's Not Covered
This protection does not apply to:
- Damage from drops, impacts, or accidents
- Water exposure or environmental damage
- Use of incompatible batteries or accessories
- Modifications, disassembly, or unauthorized repairs
- Normal wear and tear or cosmetic damage
- Broken blades from impact with debris
Want Absolute Peace of Mind?
Upgrade to Extended 1-Year Premium Protection and get one free replacement — even if it's your fault.
Learn More About Extended Protection 1-Year Extended Premium Warranty
How to File a Claim
1 - Email info@vortexhaus.com with subject line: "Warranty Claim – [Order Number]"
2 - Include a clear description and photo/video of the issue
3 - We'll respond within 24 hours with next steps
Proof of purchase required. Warranty is non-transferable and valid only for original purchaser.
Questions? Contact us at info@vortexhaus.com
VortexHaus — Built to Last, Backed by Our Word