Standard Warranty

The VortexHaus Guarantee

We don't build products that break. But if something does go wrong, we make it right — fast.


30-Day Satisfaction Guarantee

Try the TURBO JET DOUBLE-BLOW™ v2.0 for a full month. If you're not completely satisfied, return it for a full refund.

No forms. No hassle. Just results — or your money back.


90-Day Manufacturing Defect Protection

Every unit is backed by our 90-day coverage against manufacturing defects, including:

- Motor failure (not caused by user damage)

- Defective battery port (if not tampered with)

- Internal electrical faults

- Structural defects (not caused by impact or misuse)

- Dead on arrival units

If it's our fault, we fix it immediately.

Email info@vortexhaus.com with a photo of the issue. We'll ship a replacement the same day.


What's Not Covered

This protection does not apply to:

- Damage from drops, impacts, or accidents

- Water exposure or environmental damage

- Use of incompatible batteries or accessories

- Modifications, disassembly, or unauthorized repairs

- Normal wear and tear or cosmetic damage

- Broken blades from impact with debris


Want Absolute Peace of Mind?

Upgrade to Extended 1-Year Premium Protection and get one free replacement — even if it's your fault.

Learn More About Extended Protection 1-Year Extended Premium Warranty


How to File a Claim

1 - Email info@vortexhaus.com with subject line: "Warranty Claim – [Order Number]"

2 - Include a clear description and photo/video of the issue

3 - We'll respond within 24 hours with next steps

Proof of purchase required. Warranty is non-transferable and valid only for original purchaser.


Questions? Contact us at info@vortexhaus.com


VortexHaus — Built to Last, Backed by Our Word